Good company, great people, somewhat disorganized - Anonymous employee North Employee Review

4.0
29 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work/life balance. Remote-friendly. Most people are extremely helpful and have a sense of urgency.

Cons

No sense of direction. Too many decisions/directions without involving day-to-day stakeholders. Perceived lack of organization at the senior leadership level. Comp is below average.

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North Response
2y
Thank you for your review and rating, we always appreciate and value feedback from our longer term team members. I am so happy that you added GREAT work/life balance because our team member have told us time and again how very important that is. We know that our team members operate in a fast paced, changing environment so anything we can do to help them balance or blend work and life to address the many priorities we all have, we want to do it! Of course our remote work helps with the work life balance and our team members have proven the ability to be successful remotely while still having the ability to come on site for team meetings, training and team building as needed. As for your Con's and advice to management, we were very disappointed to see your feedback - especially around communication and company initiatives. We have prioritized internal communications and even held our first ever all hands town hall (remote) in August, but it is clear from your feedback that more is needed. To that end, I encourage you to reach out to me directly with any suggestions or ideas you might have around ways we can improve the communication - we would welcome the discussion and are always looking for ways to get better. Again, thank you so much for taking the time to write this review, we appreciate it.

Explore other reviews about North

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

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North Response
3d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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North Response
1d
Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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