Pros
Ground level staff were great to work with and genuinely cared about the wellbeing and experience of the students. The overall day to day of working with the students was often pleasant.
Cons
Insensitive management by poorly trained managers lead to a toxic culture. Staff were invited into a mental health 'safe space' and then not treated with the appropriate care they required. Inappropriate management training was provided for those who needed it. Education standards slowly slipped as 'box-ticking' became preferable to good teaching. Internal practices flagged as inappropriate or unfair were ignored by senior managers. The redundancy process was handled very poorly and extremely insensitively with staff members of more than 5 years not even seen off in person.