Pros
I would have given this company 0 stars, but there was not an option. When I was hired (before the merger) the company was ethical, valued and respected employees, communicated to the workforce and was committed to the public and it's customers. It's mission statement and values were reflected in it's actions - "do the right thing". Employees trusted management and were proud to represent an honest company with integrity. Employees took pride in their work and most gave 110%, whether they were asked to, or not. That was BEFORE the merger with NStar.
Cons
NU employees were excited about welcoming our new co-workers from Boston. We were told internally that NU would be "bigger and better" for both the employees and the customers. There was a lot of positive hype about our merger and were told internally (and also via the media) that there would be no outsourcing and duplicate jobs would be managed by natural attrition (retirement). Vote "Yes" for the merger!! Boy, were we were naive. After all the excitement, on Day One of the merger, NStar quickly took over communications and shut it down. We didn't know what was going on (and this continues to be the case). We weren't able to meet our new coworkers for over a year. Some were suspicious, but most of us thought that management was busy trying to get everything straightened out. Then came the layoffs - all over the company. They layed off people just a few days from full pensions (I've heard some other heartless tales about HR as well, but can't confirm them). NStar quickly began cutting benefits for employees - particularly where you HAVE to work Storm Duty 12/7 WITHOUT pay. NStar has outsourced every job they possibly can - from HR to Customer Service and IT. Department budgets have been slashed and there's no development opportunities for employees. The awful thing is, the company was doing well - financially and the stock was fine as well. Welcome to America where CEOs profit in the million and employees are not valued and are thrown away like nuts and bolts.