employer cover photo
employer logo
employer logo

Northeastern University

Is this your company?

Friendly staff, fun tours, great way to meet other student workers! - Campus Tour Guide Northeastern University Employee Review

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly staff and easy to follow their structure. Tours are very fun to do and have clear guidance for speaking beats and directions. Great way to meet other students and to feel appreciated by visitors!

Cons

Occasionally you will get parents or groups that give you a hard time (ie. middle schoolers), and sometimes you have to do back to back tours if there are few people that day which can be a little much, but all of which is hardly the case.

Explore other reviews about Northeastern University

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Easy Tasks, Friendly Teachers, Friendly Coworker

Cons

Sometimes the task goal is not clear.

1.0
9 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beautiful Campus Worked with some great colleagues

Cons

Mills College certainly faced challenges before its acquisition by Northeastern University, but in my experience, many of those issues became worse after the transition. Northeastern appeared focused on implementing changes quickly rather than thoughtfully, often without adequately considering the input of employees who had years of institutional knowledge. There was a noticeable disconnect between leadership and frontline staff, and many employees felt their concerns and suggestions were ignored. The workplace culture became increasingly stressful, with many employees feeling pressured to simply comply rather than engage in open dialogue. Several management positions were filled by individuals brought in from Northeastern who, in some cases, seemed unfamiliar with the unique needs and operations of the campus. This created frustration among employees who were expected to adapt to significant changes while having little voice in the process. Morale declined as long-time Mills employees increasingly felt undervalued and marginalized. Many were left with the impression that those who questioned decisions or advocated for alternative approaches were encouraged to move on rather than be part of the future of the organization. While organizational change is never easy, a more collaborative and respectful approach to leadership and employee engagement would have made the transition far more successful for everyone involved.

See reviews by: Helpful|Rating|Date|All