employer cover photo
employer logo
employer logo

Northeastern University

Is this your company?

Very poor leadership and work culture within External Affairs team - Senior User Experience Designer Northeastern University Employee Review

1.0
8 Aug 2018
Recommend
CEO approval
Business outlook

Pros

- Ample paid time off - Some ok benefits, but medical/dental is pricey compared to other companies - Nice people at heart, just very bad at leading and managing teams

Cons

- Very low morale within the Marketing team specifically, due to extremely poor leadership - Poor leadership all-around; management styles are totally ineffective - Communication is almost non-existent, causing all sorts of problems - Very unorganized, with little planning or rationale behind decision making - Top-down culture, where non-management-level employees have zero say around issues that directly affect them - There is a major culture of fear when it comes to dealing with President Aoun, who is heavily involved in design projects and has a tremendously difficult personality - Projects never get completed, because upper management is constantly changing their minds and has no planning strategy - Micromanagement of creative, with a fear-based approval process for creative that leads to miscommunication and double or tripe the work - If President Aoun or Senior Leadership request an unreasonable and arbitrary deadline for something, you'll be asked to work late hours indefinitely until the project is completed (which based on the above points, could be never) - Located in an unappealing part of Boston

Explore other reviews about Northeastern University

5.0
2 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing and super nice people

Cons

Not really anything I can think of

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly staff and easy to follow their structure. Tours are very fun to do and have clear guidance for speaking beats and directions. Great way to meet other students and to feel appreciated by visitors!

Cons

Occasionally you will get parents or groups that give you a hard time (ie. middle schoolers), and sometimes you have to do back to back tours if there are few people that day which can be a little much, but all of which is hardly the case.

See reviews by: Helpful|Rating|Date|All