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      Northgate

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      Northgate reviews

      Friendly team and support always available - Customer Service Agent (CSA) Northgate Employee Review

      5.0
      25 June 2026
      Customer service agent (csa)
      Recommend
      CEO approval
      Business outlook

      Pros

      I would recommend Northgate to anyone and everyone, Friendly team and always looking out for one another. Management always do what they can to support and assist, Always learning something new and have already gained multiple skills since beginning my journey with the company. I have loved learning about all different types of vehicles and feel I have gained a more understandable knowledge of the industry. I look forward to building a career with Northgate.

      Cons

      I don't necessarily have any cons however it is very fast paced and can be quite pressurizing with making sure everything is arranged and organized.

      Explore other reviews about Northgate

      5.0
      23 Oct 2025
      Operations supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to learn and grow with.

      Cons

      Sometimes it seems like they lack direction.

      2.0
      26 Mar 2024
      Inside sales bdm
      Recommend
      CEO approval
      Business outlook

      Pros

      Pays the bills, Good BDM team.

      Cons

      Where to start….. Useless management. New business Team (order takers) get all the praise whilst the Account Managers do all the work. Commission structure is always tailored to New business. Paid in arrears and is always wrong, lucky if you do manage to sort it. Senior management are a waste of time, take it or leave it. Lost load of good people because of this attitude. No career progression, ones that do get promoted into seniors end up redundant. This seems to be a trend same thing every few years.

      avatar
      Northgate Response
      2y
      Thanks for taking the time to leave a review. All feedback is appreciated. We have invested in leadership development opportunities within our sales function to aid career progression and development. Happy to have a more in depth conversation on how we can address concerns if you wish to contact HR Shared Services.
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