Great team of people, poor management. - New Business Manager Northgate Employee Review

2.0
16 July 2017
Recommend
CEO approval
Business outlook

Pros

Salary is decent but the bonuses are better and the staff are mostly friendly. Training is excellent and if you're in the right area, you'll be able to generate plenty of leads.

Cons

Managers have their own areas, almost like their own companies. They create cliques and therefore there is high turnover within the sales teams. The Birmingham ASM is very passive aggressive and basically a bully to people within the sales team even when you're hitting your number, he'd just move the goalposts. Very much a sink or swim attitude here, if you swim you need to also brown nose your manager, couldn't do it so left.

Explore other reviews about Northgate

5.0
23 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great company to learn and grow with.

Cons

Sometimes it seems like they lack direction.

2.0
26 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Pays the bills, Good BDM team.

Cons

Where to start….. Useless management. New business Team (order takers) get all the praise whilst the Account Managers do all the work. Commission structure is always tailored to New business. Paid in arrears and is always wrong, lucky if you do manage to sort it. Senior management are a waste of time, take it or leave it. Lost load of good people because of this attitude. No career progression, ones that do get promoted into seniors end up redundant. This seems to be a trend same thing every few years.

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Northgate Response
2y
Thanks for taking the time to leave a review. All feedback is appreciated. We have invested in leadership development opportunities within our sales function to aid career progression and development. Happy to have a more in depth conversation on how we can address concerns if you wish to contact HR Shared Services.
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