A company on it’s knees - Anonymous employee Northgate Employee Review

Thank you for taking the time to post a review. All feedback on Glassdoor is taken very seriously whether it be from a current or former employee such as yourself. I am disappointed that you feel your experience of working at Northgate was so negative, however I do appreciate that the effects of change that come from a business transforming itself can never feel good to all of the people all of the time. We have created a commercial hub in Reading as a deliberate move to bolster digital, sales and marketing capability in particular. Reading has a high concentration of this type of talent as well as good access to the market of individuals with strong rental and auto experience. This has meant a number of roles and responsibilities have moved to Reading as we adapt the way we operate to be more commercial and serve our customers better. We took great pains to share as much information as and when we could with people directly affected by this move. The saying goes that the numbers don’t lie: our latest set of financial results showed that while rental margins remain under pressure right across our industry, and this is also true of Northgate, the changes we have made (some of which you refer to) have driven the key measure of vehicles on hire into growth in the UK for the first time in four years. Our share price has also increased by nearly fifty percent over recent months reflecting the increased confidence that investors have in our management team and how we are turning the UK business around. I am sorry once again for your negative experience, and I wish you all the very best for the future. Kevin Bradshaw