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Thank you for raising this important issue and allowing us the opportunity to respond to your concern. Often, a job description won’t cover all aspects of the output required from an employee – they tend to be a broad, general written statement of the role including duties, purpose, responsibilities, scope and working conditions. It is the line manager’s responsibility to assign an appropriate level of work, in agreement with the employee. It’s disappointing to hear that you felt the work load was too heavy – did you raise your concerns with your line manager at the time? For me to take this forward, I would need some more specifics, so I would be happy to have a confidential conversation with you as to how Northgate can ensure that employees are given fair and appropriate levels of work. Please feel free to send me an email at: internal.communications@northgateplc.com