Northwell Health: A Toxic Workplace Defined by Micromanagement, Broken Promises, and Disregard for Employees - IT Analyst Northwell Health Employee Review

1.0
7 Mar 2025
Recommend
CEO approval
Business outlook

Pros

The downsides of working here far outweigh any potential benefits. There are virtually no true "perks" to working in healthcare, aside from the insurance—which isn’t even that great. Employees are essentially required to see doctors within the organization unless they’re willing to pay costly out-of-network fees. This practice feels like a conflict of interest and should be illegal, as it means employees’ personal health information is stored in the organization’s EMR, potentially accessible by other staff members.

Cons

Leadership operates with an overwhelming level of micromanagement, treating experienced professionals as if they are entry-level employees incapable of making basic decisions. Even something as simple as how we dress is dictated to us, as if years in the workforce haven’t already taught us how to present ourselves professionally. This lack of trust and autonomy has created an environment where employees feel undervalued and disrespected. Management’s approach to leadership is riddled with contradictions and inefficiencies. They insist they want feedback, yet when concerns are raised, they are met with vague reassurances and zero follow-through. Instead of taking real steps to improve workplace conditions, they offer superficial gestures—snacks and company swag—instead of the fair wages, promotions, and recognition that hardworking employees actually deserve and actually care about. The nonstop back-and-forth on remote work has been chaotic. What started as a fully remote role was suddenly shifted to hybrid, then back to remote, only for management to unexpectedly require an in-office return with no consideration for employees' personal obligations. Parents who depend on consistency to plan for childcare and family responsibilities have been left struggling to adapt. This constant instability is not only frustrating but also a blatant disregard for work-life balance. For a healthcare organization to show such little concern for its employees' well-being is both ironic and hypocritical.

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Northwell Health Response
1y
Thank you for your feedback. One of our top priorities at Northwell is the wellbeing of our team members, ensuring that they have the best career experience possible and feel empowered to develop and grow within our organization. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. This includes leveraging the latest technology and equipment, and planning for our future workforce so we can meet the healthcare needs of our communities today and in the future. Your comments are important to us, which is why we will share them internally. We encourage you to address your specific concerns with your direct manager and/or HR representative.

Explore other reviews about Northwell Health

5.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great Organization Great Opportunities Grateful Employee

Cons

Too Many Consultants More Internal Hires

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Northwell Health Response
5mo
Thank you for your review. Named to Fortune's 2025 Best Workplaces in Health Care, we want to ensure that our team members have the best career experience possible and that they feel empowered to grow within our organization. Your comments are important to us, which is why we will share them internally.
2.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Office setting; nice people, cafeteria

Cons

Overworked and severely underpaid, short staffed for the amount of patients they intake to the program (on the clinician side and administrative), very low pay for administrative workers, little to no real benefits (PTO is not front loaded but trickled in: 1 hour accumulated per pay period - it would take about 4 months to accumulate 1 full day of PTO. Sick time is a similar trickle system so you end up taking a lot of unpaid time until you can’t), due to that it’s impossible to not get burnt out. The union also hasn’t negotiated a good contract if these conditions exist for those at the basic level. Food in the cafeteria is not great and sometimes gives people the runs. Also it’s expensive (full price despite working for the org; they cannot even give discounts which is weird considering how much the CEO makes and how little we do). Feel abandoned and not properly compensated. Deeply exhausted.

5
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Northwell Health Response
1mo
Thank you for your review. Your comments are important to us, which is why we will share them internally. At Northwell, one of our top priorities is the well-being of our team members, ensuring that they have the best career experience possible, feel empowered to develop and grow within our organization, and have access to comprehensive benefits, so they can be at their best at work and at home. We strive to offer a culture that upholds our values and mission, while also supporting the wants and needs of our patients and team members. We appreciate your feedback and wish you the best in your future career endeavors.
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