Don’t believe the sales pitch - stay far away - Financial Representative Northwestern Mutual Employee Review

1.0
25 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Generally liked the other employees in my office, most would help out here and there if it wasn’t too much of a burden.

Cons

Oh man where do I start…. - First and foremost you’re set up to fail. The system is built on new hires bringing in their “warm market”, burning through all of those leads very quickly and then when they quit there’s a new recruiting class every single month to take their place. The sales you made in your warm market are basically just kicked up to the MD and they’ll keep any leads that you put into the system so someone else can harass them in the future after you’re gone. You don’t even have the system privileges to delete your own contacts out before you leave (believe me I tried) - 100% commission so huge conflict of interest trying to do what’s best for a client while also needing to make sales to make any money - you’re not “changing someone’s financial future” you’re selling them insurance that may or may not be right for them - “making your own schedule” really means that you’ll be taking meetings whenever prospects are available. You’re always on call and often taking meetings until as late as 9pm - the corporate structure is never made clear and you are sending percentages of your commission to people you’ve never even met - the pay structure could not be any less transparent and you’re expected to pay for everything including your own desk space after a year - you aren’t taught anything about finance because you don’t need to know it, all of the training is geared around sales tactics, mostly preying on exploiting people’s emotions about their loved ones - referrals are much harder to come by than they make it seem, so you’ll be messaging people on Facebook that you haven’t even thought about in 10+ years - you “run your own business” but are constantly pressured to do more and be pushier. There are also multiple weekly mandatory “coaching” meetings that all boil down to “you’re not making enough calls” - cult like culture where the true believers are career advisors that either believe all the fake positive BS you’re fed, or just don’t care that they’re scamming people. Many advisors have this holier than thou complex like they’re saving the world - you’re pushed into buying your own insurance so that your MD can profit off of it - generally make a fool of yourself to everyone that you’ve ever met and the best case is you screw one of your friends or family over by convincing them to buy insurance they don’t need because you’re the “expert” and a “fiduciary” - the job is presented as some high powered finance job that only “the best” can do, but really they’ll hire anyone that’s coherent in an interview - management will go on about how special NM is when there are 10 other places that do the exact same thing I’m sure there’s more that I’m leaving out but it would be impossible to spell out every negative experience without writing a whole book. Basically the “unlimited income, autonomous schedule, and building your own business” spiel is all a lie. This is nothing more than a dressed up pyramid scheme (there are financial incentives for recruiting new hires) that will make sure you never consult a “financial advisor” for the rest of your life.

Explore other reviews about Northwestern Mutual

5.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

Work Life Balance, Benefits, Diversity in NY office

Cons

Long term strategy, priority, unclear.

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

This internship has allowed me to get real world experience from the very beginning. I've learned how to use LinkedIn Recruiter, make scheduling and screening phone calls, and gotten to shadow the Director of Recruitment during interviews. Compared to other internships that I applied for, Northwestern Mutual has allowed me to have far more exposure to what a real career in recruiting could look like. The office has a great energy and culture, and I am able to participate in fun team events, like going to the Cardinals baseball game. As for career growth, I really admire the emphasis that Northwestern Mutual places on growth and development. Through my time spent around this company, I've been personally and professionally challenged to grow. I've been given books to read, attended leadership meetings, and been given the opportunity to dive deep into my strengths. The management here has encouraged me to explore and shadow different roles to help me make an informed decision about what kind of careers I want to pursue after graduation. Overall, I can't recommend this company enough! They are truly focused on serving their clients well, and developing employees to reach their full potential.

Cons

None, I've had a great experience! This is an environment of growth, so it can require moments of being challenged and stretched to do things outside your comfort zone. I could see some people being uncomfortable with growth, so it's not the environment for everyone! But if you are willing to lean in, it will make such an impact on your life.

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