A let down - Anonymous employee Not Actual Size Employee Review

On the surface a nice place to work let down by muddled internal hierarchies, unclear direction, low ambition and a general lack of experience from the top down. There are regular changes to team structures, ways of working and agency branding that creates confusion and a lack of confidence in decision making. Promotions happen fairly regularly, but the lines between junior/mid/senior/director are blurry and inconsistent. There’s a serious lack of salary consistency. The young senior leadership team is formed mostly by internal promotions, leading to a lack of experience and management skills at the top. There’s a preoccupation with protecting the NAS image, which means serious complaints are ignored and if you raise issues, you’re more likely to be dismissed as not being “positive” enough or a team player. The work itself is uninspiring and repetitive, with a very small number of clients. You will mostly work on one main client that takes up far too much time and resource and prevents the agency moving forward. Eg there is a desire to be known as creative agency, but they don’t really foster creative work and rarely pitch for new business. There is a lack of creative leadership, with the approval of creative and management of creative teams often left to content directors (effectively account managers).