Great Company. But ensure balance. - Case Manager Novant Health Employee Review

5.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great company, market pay with COL increases.

Cons

Stretched thin. Rounding by admin.

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Novant Health Response
4mo
Thank you for sharing your experience and for your continued dedication. We’re glad to hear that compensation and overall company support have been positive aspects of your role. We also appreciate your perspective on workload and leadership presence. While administrative rounding is intended to offer support and better understand operational opportunities, we value feedback on how it’s experienced by our teams. Insights like yours help guide ongoing efforts to balance engagement and team support. Thank you for the work you do for our patients and communities.

Explore other reviews about Novant Health

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

The support and training provided plus my team mates and supervisor

Cons

The way that some of the patients speak to us

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Novant Health Response
2w
Thank you for sharing your experience and for your years of service. We’re glad to hear the training, support, and teamwork have made a positive impact throughout your time with us. We also appreciate the important work you do supporting our patients, especially during difficult conversations and challenging interactions. Thank you for the professionalism, compassion, and care you bring to every interaction.
4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Care associates are allowed to do what CNAs do, but they do not have to have the certification. Entry level pay is the same and there are equal raises between roles each year. Part time status an average of 24 hr/week, you can work more than that and you receive full benefits, two forms of bonus every year, immediate PTO (80hrs/year). 12 or 8 hour shifts available, make your own schedule

Cons

sometimes short staffed unit, so work becomes fast-paced - if you like being active and constantly moving, this job is fun.

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