Pros
They gave us a $40 Amazon gift card at Christmas Pay is standard They want you to work 42 1/2 hours a week (8 1/2 a day including lunch) - this is less than most IT jobs
Cons
Every Thursday staff meeting contains negative feedback and comments on what employees are doing wrong. I am not exaggerating. They emphasize ticket quotas and require that you hit at least 100 tickets a month and then if you are hitting those quotas will change tact and say you need to improve ticket quality. You will only have 10 days total time off including sick days, personal time and vacation for the first three years. They want you to literally mark down the exact minute you sign in and sign out each day. You will be micromanaged, you will need to follow strict rules - over 30 rules or be "immediately terminated" This company is completely demoralizing and does nothing to make you feel good about working as a part of the team. There have to be better options out there and I highly recommend you look for them