Great Company Culture - Customer Service Representative NuVet Labs Employee Review

5.0
14 Sept 2020
Recommend
CEO approval
Business outlook

Pros

NuVet Labs is a great company overall and I enjoyed my time working there. Not only do the products work but I saw great results using both Nuvet Plus and NuJoint on my own dogs. There are many perks working for this company including great pay (higher than average), bonuses, weekly lunch brought in, bringing your dog to work (how awesome is that) and other incentives. The owner cares about his employees and I always felt appreciated. Reviews were given promptly and graciously. The office is clean and spacious and located near quite a few restaurants. I would still be working there if I didn't move out of state.

Cons

Like any work place, I found myself picking up the slack of some other employees.

Explore other reviews about NuVet Labs

5.0
18 Apr 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people, fine management, dependable work

Cons

Covid made shipping pretty boring

2
2.0
17 July 2025
Recommend
CEO approval
Business outlook

Pros

The product line is solid and backed by loyal customers. Many team members are genuinely passionate about helping pets. Opportunities to earn commission if you're driven and consistent. Gained valuable experience in sales, customer relations, and metrics.

Cons

Pay structure changed multiple times over three years, creating instability. Despite being a top performer, leadership often focused more on rigid KPIs than results. A lack of diversity and inclusion awareness in leadership creates blind spots in culture.

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