Meaningfull work, high paced environment - Customer Service Manager Numan Employee Review

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid working Meaning full work, working in health tech Fast paced enviornment Good autonomy Opportunities to develop

Cons

Strategy changes direction frequently which is challenging to adapt to

Explore other reviews about Numan

2.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

It's clear that middle management are trying their best, but are in a difficult situation with out of touch higher management. Coworkers are lovely and supportive.

Cons

.Poor salary, no inflation adjusted pay, and you can be paid less than your coworkers even if you do work more than them. . Toxic work environment any complaints or critiques are frowned upon by management and you are seen as not being "respectful". Management do not take on any feedback at all, nothing is ever changing to improve working life. . No bonuses and little room for growth, unless you want to take on a ridiculous amount of work as a senior health coach. . Patients are extremely rude and demanding, and you get little support with this and you're expected to "keep positive". . High staff turnover, most people don't stay here longer than a year due to the lack of progress and support. . No option to work abroad despite this being offered to colleagues. There has also been no good reason for this. . Poor communication from other teams but it seems as if the other teams are also overworked, underpaid, and unsupported.

6
2.0
9 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible Working I have to fill the box with 5 words but the above is the ONLY positive

Cons

Toxic Environment Little / No progression opportunities Senior Management do not listen to any feedback and when challenge they punish you! Constant changes of direction, clueless company no benefits worthwhile for staying Could make national news with how bad this company is - especially for healthcare

See reviews by: Helpful|Rating|Date|All