Think twice before joining - Customer Support Associate Numerator Employee Review

2.0
5 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Pay scale is decent and satisfactory compared to the market. Shift timings are manageable.

Cons

Job security is almost zero, employees are asked to resign forcefully at any time. No proper training support was provided, and no buddy was assigned during the training period. I was kept under observation for 2 weeks, but it was never communicated that this could lead to termination. I suddenly received a termination/resignation email from HR while I was on leave, without any prior warning. Even after requesting a shift to another process, no option was provided. Work culture is toxic, especially the Team Leader’s(Henil) behavior was humiliating.

Explore other reviews about Numerator

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great for career development & culture. I get to sell an amazing product & am surrounded by some of the smartest people I’ve encountered in the industry. Really feel like my leadership is interested in hearing my POV and appreciate that our product group can be nimble to support new ideas or enhancements quickly.

Cons

Sometimes have to get scrappy, but I’d much prefer that to a culture of unnecessary red tape.

4.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

the people are the best part of the company. ability to make good money if you do well.

Cons

middle level leadership not the best. low base pay

See reviews by: Helpful|Rating|Date|All