OEC Group - Anonymous employee OEC Group Employee Review

2.0
19 June 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly co-workers, who are willing to help.

Cons

-Horrible training. I was trained in a department I thought i would be working. After training was complete I was moved to an entirely new department, in which I received little to no training in. It made the training I learned useless . I was also never properly trained in the new department. I was forced to learn everything as I went. The first day I worked in that department my boss handed me a piece of paper with instructions and told me to get to work. -Also, when management had to talk to their employees rather than treat them with respect, they would belittle them every chance they got. That made the work environment rather toxic, because employees would dread talking to their boss. -Work is hectic and many employees stay later without overtime.

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OEC Group Response
8y
Although we are disappointed to hear that you didn't have a smooth transition into your role, we are committed to improving our training processes for future hires. We appreciate you sharing your feedback and experience at OEC Group.

Explore other reviews about OEC Group

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly people in this company.

Cons

All is well, not much to complain.

3.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility when it comes to having to WFH more than the allowed one day in office. Teamwork among the department to help everyone get work done. Plenty of resources cross departmentally to help you navigate/troubleshoot operational obstacles and issues with agents/clients/vendors. Also a clearly driven model to avoid reactionary responses to problems/issues and come up with a proactive long term solutions after situation arise.

Cons

Some more engagement and career coaching from middle management would be an area of recommendation to focus on in future. Also, messaging from senior to upper management after company layoffs was non-existent earlier this year. When I joined, there were regular town halls to allow employees a platform to voice concerns and ask questions but this was done away with in 2026 (not sure why, again no clear messaging/guidance from upper management). This left me (and others) with a sense of unease/instability within the organization that had me doubt my future with the company. More accountability and expectations need to be defined for middle management as some seem to not have adequate knowledge of day to day / system operations of desk workers and push reports, instead of digging in to more day to day struggles to help desk level workers.

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