Disappointing - Mortgage Underwriter OSB Group Employee Review

Staff are consistently undervalued, and for the past two consecutive years redundancies have been carried out under different labels, yet the end result has been the same. Salaries are not competitive compared with other specialist lenders, and the recent underwriting salary “rebenchmarking” only highlighted this further. Some employees received no adjustment at all because their April increase had already pushed them just above the new baseline, while others received around £1,000 — which felt more insulting than supportive. Despite reassurances that roles were secure, more than 50 people were made redundant only three days later. We are regularly told via internal updates that the business is performing well and in line with expectations, but the actions taken paint a very different picture. Career progression is also limited, with a mandatory two–year minimum in your current role before you can even be considered for promotion. I was genuinely excited to build my career at OSB, but both myself and many of my colleagues in underwriting have been left disappointed and are now actively exploring opportunities elsewhere.