Lack of Team and Leadership Support - Service Delivery Team Lead Observa Employee Review

1.0
16 July 2022
Recommend
CEO approval
Business outlook

Pros

Pay was decent enough, not super competitive. Clients were nice.

Cons

Expect to not be trained on anything. I have experience with project management and customer engagement but any proprietary systems or processes you will be left completely in the dark. Teammates are monolithic and are quicker to call out mistakes than offer work advice. Expect to twist the "managers" arm to learn anything new, as she pretends she showed you something when she literally didn't. Very toxic work environment overall and the excuse will always be "it's a startup".

Explore other reviews about Observa

5.0
20 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Everyone is really nice and there's always something interesting going on.

Cons

Small company usually means wearing lots of hats. Could be seen as a downside for some.

4.0
20 July 2018
Recommend
CEO approval
Business outlook

Pros

Observa is a very friendly work environment. It's a joy to come in each day. The product is really great for the clients and observers and is lots of fun to sell. I got great sales training when I arrived.

Cons

Salaries need to be significantly higher or they won't be able to attract and retain the employees they need to succeed. The sales and marketing strategy changes significant about once every quarter, which makes it difficult to go through complete sales cycles or figure out what strategies work best.

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