Bad Management - Senior Software Engineer Observe.AI Employee Review

3.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good team to work with, and good product. Doing really good things for customer agents.

Cons

Bad management, they laid off 40% of the workforce, didn't have a proper reason. They planned for this restructuring meeting on end of the week, they called off the meeting last minute. And again they called for a new meeting next week and laid off lot of people with any prior notice.

Explore other reviews about Observe.AI

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Great customer success and account management Good executive team. Even the CEO knew my name and roll and recognized my successes. Stock options available to earn while getting vested

Cons

Pivots in go to market strategy consistently No consistent sales strategy. Every AE had their own sales strategy. As a challenger sales model guy, this was lacking. Moving away from Indirect Channel Sales (while companies like Poly, Boost and others are doubling down in this specific go to market strategy). No 401k match Unlimited PTO (which sounds great, but you never accrue PTO earned)

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

This has been an incredible opportunity so far. Being involved in the entire lifecycle process and owning the delivery of AI Agents is a very satisfying and rewarding feeling. This type of opportunity is very rare to come across - learnings are through the roof. Definitely a very hot role - AI role at a fast growing AI Startup with a ownership and insane amount of learnings. Amazing culture.

Cons

Workload can be a lot sometimes. But comes with great learnings, and satisfaction. Work life balance can be better... but then again, its a startup.

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