Pros
Very little to be said here,weekly pay maybe?Occasionally a pleasant customer.
Cons
Endless,you will be constantly micro-managed from the moment you enter the work site,every minute of your workday is monitored by camera and/or computer data,as a delivery driver or as Ocado like to call it CSTM(corporate bull) you have to put up with a camera watching you in your cab for your whole shift,you are told this is for your benefit (ye' right!) yet you will be pulled into a managers office for any minor indiscretion they see on camera,from something as simple as taking a drink at the wheel or forgetting to put your seat belt back on for five seconds.They have software in place to capture your activity for example if you are out of your seat for more than twenty minutes the camera will kick in and they will also monitor your GPS co-ordinates,any phone conversations you have with them,even to your personal phone, are recorded,is this legal? As for the work,if you are a driver the workload is excessive and the pay is poor for the work you do,it is a constant battle with traffic,poor planning by Ocado,out of date computer equipment,awkward customers (they know your coming with their shopping but have several vehicles restricting access to their property) expect to go grey or bald within 12 months! The working hours and shift patterns are also extremely restrictive with regards to your personal life,you will have to work three out of four weekends,full shifts and a lot of these weekends will be nights so say goodbye to any family time or social life.You will be sent to deliver shopping to the most awkward of places wether this is City/Town centres or extreme rural homes,this company will give absolutely no consideration to access or parking it will all fall on you,You will be expected to hump crate loads of goods up and down stairs and corridors then carry it into the customers kitchen,you will then, in lots of incidences be expected to stand there and smile while the customer decides to empty the shopping and return every carrier bag to you in an attempt to avoid being charged five pence per carrier bag,seriously. When you have finally finished delivering all that shopping and negotiated the horrendous traffic congestion you will arrive back at base to find a queue of other drivers waiting to get back in to clock off and go home but hold on now,first you have to re-fuel,wash! YES WASH your van then after sitting in the queue for anything from twenty to ninety minutes your vehicle will be scrutinised by a "colleague" (marshall,more like cowboy!) for any damage,you could then be cautioned by a manger for the slightest mark on your vehicle caused by a tree branch or anything.You can double the stress and pressure of this job as soon as the dark nights and winter starts,it is an absolute nightmare.Finally this myth of job and finish is merely a carrot on a stick,it has been calculatedly put there by Ocado to have drivers constantly rushing while thinking they can maybe get done a bit early and get away home,the truth is if you do the job at the proper pace according to health and safety and the law you will rarely get the job done within the allotted shift time and the managers will expect you to stay out in your van attempting to deliver shopping way past your shift end time,at my depot drivers have been out way past midnight on a Sunday evening,some past two AM,seriously,there is pressure from mangers for you to stay out there even if you want or need to get home. This job is ok if you are desperate to get back into employment and you can use it as a stepping stone to something else,otherwise don't touch it with a barge pole it is not a good career choice.