Huge lack of structure even with latest ASL of the Future plan. It’s good in theory but no resources to implement and not enough hours given to stores to staff all the positions it requires to run by the flowchart. ASLs told to manage not do the work themselves then told they don’t need dept managers. That they can do the work themselves. Unprofessional managers, DMs and RMs criticize management to hourly associates and other managers and assistants and don’t address with “offending” manager. No positive feedback, just criticism.
