Not Employer of Choice or Inspiring - Area Team Leader Ocean State Job Lot Employee Review

1.0
2 Mar 2024
Recommend
CEO approval
Business outlook

Pros

The pros are too few now even to mention.

Cons

I accepted a job that I thought would be different, based on the awards the company had won. However, in less than three months, the store's operating hours changed multiple times during the holiday season, leaving staff unable to enjoy their holidays. Moreover, staff and salary managers are not allowed to enter the building until 10 minutes before the store opens, which poses safety hazards. Many employees were hired with the expectation of flexibility, but now they are forced to choose between keeping their jobs with no work-life balance or looking for a new one. The company claims to prioritize its mission, vision, and values, but it is not listening to its employees.

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Ocean State Job Lot Response
2y
Thank you for taking the time to share your feedback on Glassdoor. We appreciate you bringing your concerns to our attention, as they help us identify areas for improvement. Regarding your concern about entering the building 10 minutes before opening hours, we assure you that this policy is not meant to pose any safety hazards. This change in scheduling strategy allows us to have more associates working together to support each other, and allows us to better service our customers. Leaders can now work more closely with the team as the consolidated hours allows for more leadership overlap, freeing up time to support the training and development our associates, and engage more frequently with customers. We acknowledge that the recent changes may have caused frustration, and we are genuinely committed to listening to and addressing your concerns. We encourage you and any other team member to reach out to your leader or HR Business Partner to discuss your concerns and suggestions further.

Explore other reviews about Ocean State Job Lot

5.0
17 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good hours and nice coworkers

Cons

an assortment of managers who dont communicate well

3.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

The culture is amazing and the hourly associates make it worth your while.

Cons

Compensation for area managers is not good. You can hit hit all your goals and improve your department and still get a meets expectation on your annual review.

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