Good place to start and learn but… - Service Desk Analyst OceanFirst Bank Employee Review

3.0
23 May 2022
Recommend
CEO approval
Business outlook

Pros

They accept entry level. So if you’re looking for a new career path, OceanFirst is a great place to start. They also promote from within which is another great pro too.

Cons

Really, it almost always comes down to communication. I know that’s broad and vague. But a lot of issues stem (at least from my position) from upper management delegating responsibilities that, quite frankly, make me really scratch my head. Whether it be something we have to do or something that is taken away. The decisions affect the workflow negatively. Also I was promised 4 weeks training when I was hired. Maybe got 4 days of training in before I took calls by myself. I’ve been in the department for a while now so I got the hang of mostly everything. My direct supervisor complements my work ethic, but that can only go so far.

avatar
OceanFirst Bank Response
3y
Thanks for your review. We would love to hear more about your employee experience, so that we can use your valuable feedback to deliver an even better employee experience going forward. Please reach out to TalentAcquisition@oceanfirst.com with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our company!

Explore other reviews about OceanFirst Bank

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Everyone on my team is very smart and always willing to go above and beyond to help me learn.

Cons

No applicable cons as of current.

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

The orientation process at OceanFirst Bank was exceptionally well executed. It created a welcoming, non-intimidating environment where interns were introduced to the company’s culture and daily operations. Senior leaders—including the CEO, treasurer, and other top executives—took the time to speak about their roles and their contributions to fostering that culture. Interns were also given valuable opportunities to network and connect with one another. Overall, the experience was both engaging and highly enjoyable.

Cons

There were no cons in this experience.

See reviews by: Helpful|Rating|Date|All