OK for a 1st job/ Call centre - EV Sales Octopus Electric Vehicles Employee Review

My name is Ollie and I lead all of the growth teams here at Octopus EV. Thanks so much for taking the time to leave this review. The most important part of my role is to to create an amazing culture in which people are able to thrive and enjoy working here. It sounds like this isn’t the case for yourself at the moment which is really disappointing, this is not how I want things to be. We’re a rapidly growing business which creates a really exciting space to work, it also means we definitely make mistakes along the way. Feedback like this is really valuable, we really encourage all feedback - we survey all team members once a week to find out how things are going and on a personal, less formal, basis I am always keen to make time to catch up and find out how things are going. In terms of some of the specifics in your review. We have had some tough months where not everyone has hit their full target and earnt full commission, there are people who are consistently achieving this though. We have a really flexible culture with unlimited holidays, flexible hours and full hybrid working to share some elements of how we work. No one has been asked to work weekends without pay, this is always fully optional. With unlimited holidays you are always able to take an additional day off if you do decide to work at a weekend. For many, I know. they really enjoy the EV expert sales role, it sounds like this isn’t how it is going for you. I’d love to find out more, please do reach out to me, I’d love to grab a coffee together and talk more. Ollie Boots Chief Commercial Office, Octopus EV