Great training and supportive people make a difference - Energy Specialist Octopus Energy Employee Review

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great training Great people. Great help when needed

Cons

Struggling to think. Can't think of any major lapses.

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Octopus Energy Response
1w
Thank you so much for taking the time to share your experience! We are absolutely thrilled to read your 5-star review. Hearing that you've experienced great training and feel supported by great people is exactly what we strive for, especially during your first year as an Energy Specialist. Our frontline teams are the heart of everything Octopus, and we know that delivering outrageously good customer service starts with making sure our people have the tools and support they need to thrive. We love your advice to continue doing what you're doing, and we promise to keep pushing the boundaries to make Octopus an amazing place to work. Welcome to the team, and thank you for everything you do for our customers in Brighton!

Explore other reviews about Octopus Energy

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
13 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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