Fun, fast paced and challenging - Customer Operations Octopus Energy Employee Review

5.0
7 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Everybody that I work with is hard working and really committed to the highest quality. The care for customers is phenomenal and the management team really care to develop and challenge me. People are open minded and focused on constantly improving. I have a lot of freedom to make decisions in my role.

Cons

Working in Operations is not easy and there is a lot to learn in a short period of time.

Explore other reviews about Octopus Energy

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
13 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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