Good Job - Customer Service Representative Octopus Energy Employee Review

4.0
7 June 2021
Recommend
CEO approval
Business outlook

Pros

- Your well trained - Feel valued/very kind/honest style culture - Finish at 4 on Fridays but this may be temporary due to covid - Remote working - Laptop etc. provide - Great job if your not very confident & want to protect your mental health/ develop as a person

Cons

- Pay is a bit low compared to other similar places - Salary paid monthly - Fast pace with a lot of work to do but it is understandable - Hard test/ long interview process

Explore other reviews about Octopus Energy

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
13 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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