2y
Hello,
Thanks for taking the time to leave this review. It is really useful in helping us understand when people don't have a good time at Octopus and how we can improve as a result.
I'm sorry to see the cons that you mention, it's difficult to comment when I don't know which team or country you're in. However we wouldn't want anyone to feel like that anywhere and I'm interested to hear more details so that we can see if there's anything we can do to improve.
If you're happy to expand, please could you email me on:
emily.renwick@octoenergy.com
Kind regards,
Emily Renwick
Head of Operations