Best experience - One of the First -Customer Service and Support Specialist Octopus Energy Employee Review

3.0
26 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Had a very friendly work environment

Cons

I could not transfer to the US

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Octopus Energy Response
1y
Hello, Thanks for your review, I'm glad that you found it a friendly place to work! Sorry that it wasn't possible for you to transfer to the US. We have had many team members transfer to offices all over the world however, we do need to have the positions available and with the US, often it's the visa that can make things tricky. I'm happy to have a chat about it if you want to reach out. I'd also be interested to hear your feedback for what we could have done better to turn this from a 3 star to a 5 star review. All the best, Emily Renwick Head of Operations

Explore other reviews about Octopus Energy

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
13 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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