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      Okta

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      Okta reviews

      CSM - Customer Success Manager Okta Employee Review

      4.0
      1 Jan 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Solid product Strong internal Knowledge Good internal collaboration when you know who to speak with

      Cons

      Politics gets in the way of change and honest conversations. Disconnect between feedback and review process.

      Explore other reviews about Okta

      5.0
      22 June 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic team and work life balance

      Cons

      No contract renewal due to budget constraints

      1.0
      23 June 2026
      Renewals manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company benefits - private healthcare, employee stock purchase programme Annual sales kickoff

      Cons

      All calls & emails are now monitored. Graded & tracked on your calls. New requirement is now to have 50+ calls a month recorded in Gong (Gong was previously phased out but now a requirement). Pay rises are low, false promises each year of promotions & generous pay rises Team members favoured over others Work life balance now near on impossible with all the new asks put in place

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