9y
Thank you so much for taking the time to share your thoughts with us - we’re really taking your feedback to heart. Sean would normally respond to feedback shared here, but as he's on his honeymoon this week, I’m jumping in. You’re right - there have been a number of changes over the past few months, and I'm pretty sure that change will continue as we push forward to grow our business. However, it's clear from your feedback that we could do better, particularly in how we manage changes. We discussed your feedback as a leadership team yesterday and all agreed that your advice is spot on. If you’re comfortable taking a call or going on a block walk with me, I’d love to chat with you in person to learn in more detail about how we can improve. Thanks for sticking with us through growing pains, challenging us to become better, and holding us accountable. Hope we can connect to make things even better at Omada.