Was a Good Opportunity - Customer Care Representative Omada Health Employee Review

4.0
14 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Great opportunity Great Pay Good hours Interesting Job Friendly people

Cons

The training wasn't long enough it seemed rushed through. Also, more time was needed for completing training videos and tests because there are a ton of them. I loved the job and was getting it down, but I needed more time to be comfortable with addressing issues correctly on phone calls. Unfortunately, I had to resign when they turned us loose on phone calls. I just wasn't quite there yet.

Explore other reviews about Omada Health

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, great mission, great people!

Cons

There are no downsides I see

4.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Lots of smart people, great mission, digital health company that's balancing clinical evidence with tech growth.

Cons

Less of a con, more of a heads up to make sure your role is truly valued during the interview process. Try to gauge how much cross-functional buy-in is needed for you to have impact. As with most startups, layoffs happen and if you're struggling to get projects started because there's no internal support, your role is at risk.

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