1.0
2 Sept 2024
Former contractor, more than 3 years
Ocala, FL
Recommend
CEO approval
Business outlook
Pros
The job is fully remote.
Cons
There is no opportunity for growth. I started as a customer service specialist, and was "promoted" to trainer after six months. Three months later, I also became part of the quality assurance team. However, there was no pay increase for either position, and I was actually paid less, while I was training a class of new hires, than I was being paid in my normal role. The pay is not as competitive as some other companies that offer the same services. The human resources department will not respond to your emails, if you have any issues with onboarding or payroll. They are quick to change policies and software, while not updating your contract, but they are unwilling to negotiate pay.