Terrible Leadership and Work Life balance - Field Service Engineer Omnicell Employee Review

1.0
15 July 2022
Recommend
CEO approval
Business outlook

Pros

The devices they are working on are challenging and fun to work on. Benefits are good such as healthcare and stock option but they under pay significantly I have found out in my job search now.

Cons

I worked at Omnicell for about three years, in that time I had 3 different managers and other members of the team leaving constantly. During my last months one of the other engineers from a nearby region transferred to a different department in the company, and there was no backfill plan. So my region went from having 3 customers within 2 hrs of me which is manageable. To having 6 some of which are 7.5 hrs from me. I lived in my car for several months as they struggled to get a new engineer. I had more tickets in that stretch of two months than I did all that previous year. And I couldn’t keep up, there was times I would work on weekends and be getting into hotels at midnight after driving so much. I had been home less than 15 days in that stretch and I was let go for falling behind in the paperwork when I was doing the work of two engineers and traveling far too much. The worst of it was I found out there was an engineer 2 hrs from some of the extra sites I was driving to and he wasn’t asked to help cause he was in a different region.

Explore other reviews about Omnicell

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Good Work/ Life balance. Unlimited PTO, Great Manager and Great Team to work with

Cons

If anything, I would say Career advancement opportunity.

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Omnicell Response
6d
Thank you so much for taking the time to write a review! We're so glad to hear that you're able to find balance, and that when you're at work, you have a supportive and fun team to work with. We appreciate the feedback around career advancement opportunity. We are always looking for ways to better support career advancement, and we encourage you to speak with your manager about development opportunities that may be available. Thank you again for the review and for the time you've spent with Omnicell!
2.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Worked for them for 7 1/2 years until after COVID, and no one came back to the office. Only 4 people remained in the office, shipping, and IT. After the owners sold them the building, Omnicell canceled the lease and was told that the lease would end in August 2022. I saw it coming after COVID, and no one was in the building. No offer to find other positions in the company. They do cuts all the time when stock prices go down, which is a sign of trouble ahead. Bad MGMT to many Top Dogs

Cons

I'm overworked and underpaid, and I plan to work off the clock at times.

1
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Omnicell Response
1w
Thank you for sharing your experience and for the many years you spent with Omnicell - seven and a half years is a meaningful commitment, and we truly appreciate your contributions. We’re sorry to hear about your experience, particularly around communication, workload, and compensation. We recognize how challenging periods of change can be, especially following COVID, and appreciate your feedback on management structure and workforce reductions. We take concerns about workload seriously and encourage open conversations so employees feel supported. We also encourage the use of resources like our EAP and BREATHE employee impact group for additional strategies and support. Thank you again for your candor and your time with Omnicell. We wish you all the best in your next step.
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