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      Omnicell

      Engaged employer

      Omnicell reviews

      Lower and middle management is unprofessional. - Customer Interface Account Specialist Omnicell Employee Review

      1.0
      12 June 2023
      Customer interface account specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Market share is high and growing.

      Cons

      Worst management, unpredictable and unprofessional. No concerns for customer satisfaction. Goals are purely focused on management self intrest. They donot have values or standards. Field service management is by far the issue. They lie and hid facts, dismiss customer complaints and reward underachieving employees if they feel like it not based on actual results. Upper management turns a blind eye. Whistle blowering is discouraged and facts are hidden. Angry customer reviews are hidden.

      Explore other reviews about Omnicell

      5.0
      2 July 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Timely reminder to complete tasks

      Cons

      None that is detriment to the process

      avatar
      Omnicell Response
      22h
      Thank you for sharing your onboarding experience. We’re glad the reminders helped keep things on track and appreciate you taking the time to share your feedback. Welcome to team Omnicell!
      2.0
      10 June 2026
      Windows systems administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked for them for 7 1/2 years until after COVID, and no one came back to the office. Only 4 people remained in the office, shipping, and IT. After the owners sold them the building, Omnicell canceled the lease and was told that the lease would end in August 2022. I saw it coming after COVID, and no one was in the building. No offer to find other positions in the company. They do cuts all the time when stock prices go down, which is a sign of trouble ahead. Bad MGMT to many Top Dogs

      Cons

      I'm overworked and underpaid, and I plan to work off the clock at times.

      1
      avatar
      Omnicell Response
      3w
      Thank you for sharing your experience and for the many years you spent with Omnicell - seven and a half years is a meaningful commitment, and we truly appreciate your contributions. We’re sorry to hear about your experience, particularly around communication, workload, and compensation. We recognize how challenging periods of change can be, especially following COVID, and appreciate your feedback on management structure and workforce reductions. We take concerns about workload seriously and encourage open conversations so employees feel supported. We also encourage the use of resources like our EAP and BREATHE employee impact group for additional strategies and support. Thank you again for your candor and your time with Omnicell. We wish you all the best in your next step.
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