Pros
This is a job that pays money in exchange for services rendered. If you need a job, this technically is one.
Cons
Everything, from top to bottom. The recruiters lied about the nature of the position when I was hired: They lied about what shift I was given They lied about my pay rate They lied about the job being hybrid and then switching to remote after six months The training was a heap of red flags, with tests designed by ChatGPT, and multiple choice answers with the correct answer listed multiple times, but with only one of them actually counting as correct. Also, the training was performed in person... with remote trainers that called into the class via zoom. Multiple people got covid during our training and we were pressured to continue to train in person. The management is wildly inexperienced. Experienced employees were passed over for promotion in favor of hiring new management from outside of the company so that experienced employees could be laid off in the Fall. Immediate supervisors have no authority except to punish employees, their role exists exclusively to reprimand employees for not obeying various rules, while completely ignoring positive employee metrics or unique circumstances. Lastly, management rates employees, and ties quarterly bonuses to employees on false metrics. An employee once even pointed out that the system management was using to generate employee metrics was functioning incorrectly, and he was fired. While new employees, at least within TAC, must work in person as promises to switch to fully remote are broken and delayed, each manager only works in the office one, or maybe two days a week, if even that. The company is also transphobic and will not use preferred names on nearly anything unless you've legally changed your name.
