Wholeheartedly, just really not sure - Finance Specialist One Call Employee Review

4.0
7 Nov 2013
Recommend
CEO approval
Business outlook

Pros

CEO & Chairman were always approachable and often in the office. It was definitely family oriented (once you're there for awhile). I was there for almost 4 years. The Call Center is the heart & soul of the company but unfortunately is treated like the revolving door it is. Agents are only paid $13 hr and raises are pennies on the dollar. There is definitely room for advancement & growth if you get through the "prison structure" they have in place. One you get out of the call center, you actually start to feel like you have a job now and not serving a sentence.

Cons

See PROS see PROS see PROS

Explore other reviews about One Call

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

2.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Team and management were very supportive and friendly.

Cons

Pay is terrible for the industry and there are some senior leaders who unfortunately don't know how to run an HR Department.

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