Pros
Fully remote work Extremely easy to request off or flex your schedule around so you don’t use PTO Good amount of PTO and holidays Overtime if you want it
Cons
Everything but the time off was a con. They used to care about the patients but turned the place into a call center robot ship. Constantly nagging you to answer calls on hold when you’re doing something for another customer. Expect you to work calls on products that they didn’t even train you on and when you say you don’t know how to do something they don’t get you help or training. Then write you up for silly mistakes. Then hold it over your head when you try to apply to different departments. Oh and when you do finally get the chance to apply out, they don’t even give you a chance to interview. Or they’ll interview just to waste your time and then not even give you the common courtesy of an email that you weren’t selected. You are forever stuck and will never move up no matter how experienced and educated you may be.