If you dont want responsibility or progression then it is great - Anonymous One Call Insurance Employee Review

Pretty much everything else, un-even pay structure, loyalty poorly rewarded where it counts, punished for trying to help. In order to receive "gold" tier pay (£19k) in my roll i was expected to be 100% perfect in every aspect of my job along with an additional 5 hours worked per week on top of my contract whereas sales staff had to just be average to be paid £6k more than our top rate. There are very few things that i could be positive about for this company. Constantly overlooked for any kind of progression unless you want to work 50 hours per week. You have 1hour for lunch and breaks which can be split into 45 minutes for lunch and 15 for break, you could loose your attendance bonus if you went over that 15 minutes for break even if you were under on you lunch by 20 minutes.