Personal Loan Specialist - Anonymous employee OneMain Financial Employee Review

4.0
28 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at OneMain helps polish your customer service skills, sales skills, and multi tasking. It has very good rewards for doing well as well which is good incentive to going to work every day.

Cons

Tough to learn the system and could be more efficient in the way that they do things, lose many customers because slow process or tough policies but you are lending money. You also do collections so have to make time everyday to get your collections in since you want to grow as a branch and do loans but cant do bad loans and have customers that wont make payments and have a high DQ.

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OneMain Financial Response
8y
Thank you for the feedback. We strive to provide a positive work experience for all of our team members and we solicit feedback as we continually look to improve. We encourage our team members to discuss concerns with their managers or HR Business Partners . -B.D.

Explore other reviews about OneMain Financial

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, autonomy, and I personally have a great boss.

Cons

No remote work for branch employees even with a disability ADA request it gets declined.

1
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OneMain Financial Response
1w
Thank you for taking the time to leave is this positive review and feedback.
1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

1
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OneMain Financial Response
1mo
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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