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      OneMain Financial

      Engaged employer

      OneMain Financial reviews

      Good Company Terrible Branch - Loan Specialist OneMain Financial Employee Review

      3.0
      14 Oct 2023
      Loan specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits. Medical is decent and affordable. Dental was really good considering. PTO was adequate. There were a lot of other great programs and benefits.

      Cons

      Wages are just okay. Not worth the Stressful job. I went on as a lender but spent majority of my time being a collector. Mandatory Saturdays for collection calls. You have lending goals but you also have collection requirements and your petty bonuses are affected by both. Calling people 3x a day because their payment is 10 days overdue is just ridiculous. There were days I made 150 calls or more in ONE DAY. While still training and worrying about a lending goal. Cedar Rapids Branch had terrible management in my tenure. Which made the already hard job worse. However I will say: the DM was a nice guy. He would have been able to make more of an impact if his hands weren’t tied by policy.

      avatar
      OneMain Financial Response
      2y
      Collection duties are part of the primary duties for individuals including branch and call center staff members. It is important that OneMain protects its loan portfolio and collects on accounts that have become delinquent. Our compensation and benefits package are evaluated and guided by a set of company principles that are regularly reviewed. Specifically, as part of our evaluation process our pay and salary ranges are informed and adjusted based on industry standards, general pay practices, and geography. - ck

      Explore other reviews about OneMain Financial

      5.0
      5 May 2026
      Accounting manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative work environment, hybrid schedule, great leadership

      Cons

      None so far this year

      avatar
      OneMain Financial Response
      1mo
      Thank you for sharing. We are happy to hear about your positive experience.
      1.0
      19 May 2026
      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

      Cons

      Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

      avatar
      OneMain Financial Response
      1mo
      Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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