Overall mehh - Loan Specialist OneMain Financial Employee Review

3.0
27 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Full time Benefits within the next month from starting Get to work with some great people

Cons

Training sucks. Bonus potential but if the building fails collections, you lose most of your bonus potential. This robs you of your hard work. Some Vet members can feel intimidated by new employees trying to move up. The title is loan specialist but most of your day will be collections. Big drive to meet goals regardless of the state of the country's economy.

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OneMain Financial Response
1y
We are disappointed to hear you had a less than positive experience with OneMain. Collection duties are part of the primary duties for individuals including branch and call center staff members. It is important that OneMain protects its loan portfolio and collects on accounts that have become delinquent. We strive to work with our customers to try and find an option that meets the needs of all parties. - ck

Explore other reviews about OneMain Financial

5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Employee Appreciation in awards and acknowledgment. Great employee benefits, especially maternity leave.

Cons

The hours for the call center was later than I would've liked but it was understandable for the industry.

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OneMain Financial Response
2mo
Thank you for sharing. We are happy to hear about your positive experience. - ck
1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

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OneMain Financial Response
2w
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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