An unrewarding opportunity. - Client Service Specialist OneTouchPoint Employee Review

1.0
1 June 2015
Recommend
CEO approval
Business outlook

Pros

Decent Healthcare and Vacation, most of the production/support staff and a little of the management are good people.

Cons

Plan on making the same amount of money you start at when you quit. The company has a solid business plan, but lacks the commitment and follow through to make it work well. They instead overload their employees with work that could be simplified or streamlined. This leads to people all down the chain cutting corners to get work out on time (still late a lot) rather than correct. There are a few good managers, but most are only concerned with getting as much as they can out of their employees for as little as possible. The good managers (Digital, Mech. Bindery) take accountability but the rest solely survive on finger pointing and blame shifting. Initiative is ignored and those questioning bad practices are frowned upon. If you can be happy keeping your head down and going nowhere while doing a heavy load of work you should be able to survive.

Explore other reviews about OneTouchPoint

5.0
4 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Great environment, no micromanaging and the autonomy to do things the best way you see fit

Cons

Sometimes it’s hard to get in touch with resources

1.0
15 Aug 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No pros to mention about the place or people.

Cons

People are not friendly, company doesn’t like change and your new modern ideas are not welcome, poor benefits, IT department sucks-Their solution for everything is restart your computer, management is clueless, people do not like new people and pushes them out.

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