Great people and incentives - Anonymous- Salaried Staff Online Direct Employee Review

4.0
28 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- Good company benefits - Positive culture - Well-structured teams

Cons

- Salaries are not the most competitive - More cross-training between teams required - Lack of progression

Explore other reviews about Online Direct

3.0
29 June 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Can progress from customer service into Account Management, teams can feel like a family, and some great charity work and out of work social events to attend to.

Cons

Not much progression beyond Account Management, which never used to be the case. Feels like they don't trust those who have done the job. Whilst there is a family feeling within a team, a huge divide remains between different teams. Some targets are unachievable and misleading, and a misconception of who our end customer is and "who we work for".

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

People you work with are great

Cons

Salary and overall management decisions

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