Not Applicable - Anonymous employee OpenTable Employee Review

3.0
25 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance, ability to work from home, fantastic understanding for family life balance , opportuity to explore other areas of the business for future progression, over all very nice managment. Overseas work/vacation/bonus related oppertunities

Cons

People rave about the culture but the friendly family style culture has blurred the line of where friendship ends and where being a colleague or even managager begins. There is (or was)a hidden but very present negative vibe from lower levels of employees in relation to people in managment , for example frustration in transparancy from "friends ", who are in fact their manager. Such simple unnecesary issues cause regular put downs which led me to think there was a larger underlying negativity, that I was not in the office enough to experience. There was a lot of negativity in the "culture", a shame. HR were also not very approachable, I knew of colleagues that did not have confidence or trust to discuss personal matters with HR. I did not have this issue though could understand where the opinion came from.

Explore other reviews about OpenTable

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

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OpenTable Response
23h
Hooray!! Thank you for taking the time to leave this review,
1.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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OpenTable Response
23h
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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