Great people, but is lacking overall - Anonymous employee OpenTable Employee Review

4.0
24 Oct 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The culture is great for anyone who's looking for positivity and diversity. The company takes complaints very seriously and will try to act as an advocate of the victim. The compensation is competitive. The company tries not to lay off employees. Career progression is good, up until you get into senior management. The relatively small engineering org makes it easy to have a large impact from day 1.

Cons

Engineering is seriously understaffed. They usually have teams a fifth the size of the same teams at similar companies. It usually results in a lot of overtime, stress and cut corners. On the other hand, the scope of the work is comparatively limited, so it's somewhat manageable. Leadership is conservative in their decision-making. They do not like to make big gambles, but given OpenTable is a market leader, that's not uncommon. They're also well aware of their position. Their tertiary benefits tend to pale in comparison to other companies (e.g. lunches, snacks, amenities). You pay for lunch on your own dime and the company rarely provides catered lunch.

Explore other reviews about OpenTable

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

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OpenTable Response
1d
Hooray!! Thank you for taking the time to leave this review,
1.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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OpenTable Response
1d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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