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      OpenTable

      Part of Booking Holdings

      Engaged employer

      OpenTable reviews

      My Take on The Job - Customer Service Representative (CSR) OpenTable Employee Review

      4.0
      22 Dec 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      - So many helpful and nice people to work with - Plenty of knowledge articles full of useful information - Available opportunities for moving up - 4 days schedules available

      Cons

      - Nothing wrong with this, I just don't like side by sides every other week. I just prefer the live monitoring - Have to wait 6 months for a shift bid to try and get your scheduled changed

      Explore other reviews about OpenTable

      5.0
      2 Mar 2026
      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work - really good work life balance and culture.

      Cons

      Not much to say, everything is good

      3.0
      2 June 2026
      Engineering manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture and supportive team

      Cons

      Hard to gauge the roadmap and direction

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