All about work/life balance! - Senior Account Manager OpenTable Employee Review

5.0
1 Feb 2023
Recommend
CEO approval
Business outlook

Pros

With all the changes that have been going on over the last year, OpenTable has done an amazing job of treating their employees fairly and with respect. I have had several managers over the course of my years at OpenTable and would work for any one of them again! The holidays and PTO offered are truly the most generous out there. Working here makes your work/life balance so easy to manage. OpenTable has an extensive training team (10+ members on the team) which is something many other companies do not!

Cons

Working remotely can be hard sometimes but OpenTable has an amazing office in south Denver- I sometimes wish more people would go in a couple times per week.

Explore other reviews about OpenTable

5.0
10 June 2026
Anonymous freelancer
Recommend
CEO approval
Business outlook

Pros

Good company culture and team

Cons

There is not negative aspects.

1.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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OpenTable Response
4d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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